Prosper IQ Institute is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide while accessing or using our website and services.
1. Information We Collect
We collect personal information in the following ways:
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When you register an account: Name, email address, country of residence, and password.
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When you purchase a course or coaching session: Billing information, payment method (processed through a secure third-party), and transaction history.
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When you contact support or subscribe to our newsletter: Email address and communication content.
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Automatically via cookies and analytics: IP address, browser type, device data, and usage patterns.
2. How We Use Your Information
We use the data we collect to:
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Provide and manage your account
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Deliver educational content and updates
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Process transactions and send payment confirmations
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Respond to inquiries and offer customer support
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Analyze usage to improve our services and website experience
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Send you newsletters or promotional emails (with opt-out options)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Storage and Security
We take data protection seriously and implement industry-standard safeguards including:
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Encrypted transmission via HTTPS
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Secure databases with restricted access
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Regular system monitoring and vulnerability scanning
Your data is stored securely on servers located in compliant data centers. Access is limited to authorized personnel only.
4. Cookies Policy
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use:
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Essential Cookies: Necessary for website functionality and login sessions.
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Performance Cookies: Help us understand user behavior and site usage (e.g., Google Analytics).
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Functionality Cookies: Remember your preferences and settings.
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Marketing Cookies: Used for promotional campaigns and targeted ads (only with consent).
By using our site, you consent to the use of cookies. You can modify your browser settings to reject cookies, though some features may not work properly.
5. GDPR Compliance
If you are a resident of the European Union or European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
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The right to access your personal data
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The right to request correction or deletion
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The right to withdraw consent
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The right to data portability
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The right to restrict or object to certain processing
To exercise your GDPR rights, please contact support@prosperiqhub.com. We will respond within 30 days.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request account deletion or data removal at any time.
7. Third-Party Services
We use third-party tools and services (e.g., payment gateways, email marketing platforms, analytics providers) that may have access to limited user data. These providers are carefully selected for compliance with security and privacy standards.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that a minor has submitted personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 support@prosperiqhub.com